terms, conditions, exchange and return policies.
1.1. The terms described below, when used in these Terms and Conditions of Use of the website comics.kuricomics.com or kuricomics.com , will have the following meanings:
• Customer: all people who browse, buy and use the services and/or products offered by the website comics.kuricomics.com or kuricomics.com establishing a consumer relationship.
• Individual Identification: set of personal information registered on the website, not available to the general public, differentiated by individual data such as CPF or CNPJ, contact and billing information.
• Login: identification of a customer in the system.
• Password: sets of characters, uniquely known to the customer, used in the process of verifying their identity, ensuring that they really are who they say they are.
• My Registration: restricted area of the website, where customers enter and change their registration information.
The website comics.kuricomics.com or kuricomics.com makes the virtual store available to the customer, in order to bring greater convenience to the customer in their purchases.
2. Purpose of the Site
2.1. The customer, after registering on the site, can make their purchases online, choose the method of payment, browse the site, request Exchanges or Repentance, contact the Customer Service.
2.2. After logging in through the “My registration” link, the customer will be able to verify account information, change their registration data, monitor their orders and check their exchange/credit vouchers.
2.3. It is the sole responsibility of the customer to enter the information in the database on the website comics.kuricomics.com or kuricomics.com .
3. Who can register?
3.1. To be a customer of the comics.kuricomics.com or kuricomics.com website, the Internet user simply fills out the registration form.
3.2. The client must have the legal capacity to contract and be over 18 years of age.
3.3. Customers who register on the site using third-party data may incur crimes of false identity and embezzlement, both provided for in the Brazilian Penal Code, without prejudice to possible liability under specific legislation.
4. REGISTRATION, LOGIN, PASSWORD AND SECURITY
4.1. Customers are prohibited from assigning, selling, renting or otherwise transferring their registration.
4.2. It is the customer's responsibility to insert the data in the registration form.
4.3. If Kuricomics finds any inaccuracy in the information provided by the client, or illegality in its conduct, it may, at its sole discretion, suspend and/or cancel the corresponding registration. This attitude, however, does not cease or diminish the customer's responsibility for the accuracy and veracity of the data provided.
4.4. When customers register, they must create their own login and password.
4.5. If there is a need to change the password, the customer can carry out the exchange process by accessing the MY REGISTRATION menu.
4.6. The customer will be solely responsible for his login and password and will be responsible for all acts performed with them. Therefore, it is your duty to ensure the guard and confidentiality of your password.
4.7. The password and registration data can be changed at any time by the customer.
4.8. The customer agrees to immediately notify comics.kuricomics.com or kuricomics.com service through the email firstname.lastname@example.org, of any unauthorized use of their login and password, in addition to any breach of security of your knowledge. Faced with these situations, it is also the customer's obligation to immediately change their password.
4.9. comics.kuricomics.com or kuricomics.com does not request login data, password or other registration information to its customers by email, under any circumstances. Therefore, if requested, please contact us through the email email@example.com .
5. FEATURES FOR BETTER NAVIGATION
5.1. The customer is responsible for installing any applications necessary for viewing the content available on this website.
6. PRIVACY OF OUR VISITORS
6.1. We have an express policy on Online Privacy. Registration information and other customer data are subject to the treatment defined in said policy.
7. PUBLICATION OF COMMENTS
7.1. The website comics.kuricomics.com or kuricomics.com, aiming to increase interactivity with its customers, allows them to express their opinion in relation to the products offered by posting comments.
7.2. In order for the Internet user to have the posting of a comment, he must register the customer, creating his access profile with the My registration resource.
7.3. It is therefore recommended that customers use the posting of comments in a thoughtful way and restricted to personal evaluation of products. We emphasize that the content of each comment is the sole and exclusive civil and criminal responsibility of the registered.
7.4. The comics.kuricomics.com or kuricomics.com website is not responsible for the content of any comments, which will not be proactively reviewed. However, if necessary, the site reserves the right to disapprove or delete comments in disagreement for the purpose of evaluating products.
7.5. The customer is aware and expressly agrees with the prerogative of the website comics.kuricomics.com and kuricomics.com to, in its sole discretion and independently of any prior notice, restrict any content that violates or may be interpreted as violating the rights of third parties or moral standards, good customs and current legislation.
7.6. The recurrence of non-compliance with the above rules or the exercise of illegalities allow comics.kuricomics.com and kuricomics.com, at any time and unilaterally, to cancel the customer's registration, without the need for prior notice.
7.7. Under no circumstances, comics.kuricomics.com and kuricomics.com are responsible for the content of the links in advertising spaces, as well as for the use and privacy policies and content of the websites they direct. We are also not responsible for or have any connection with the sites where there are advertisements and that direct to our site.8.
8.1. Kuricomics provides a single way to get service Monday through Friday, 9am to 5pm, excluding holidays. It's her:
8.2. Email: firstname.lastname@example.org
8.2.1. This service is available to all customers who access the comics.kuricomics.com or kuricomics.com website.
8.2.2. The customer must use the service channel, in accordance with morals and good customs, as well as current legislation.
8.2.3. In the E-mail channel, it is important to point out that it is not recommended that customers inform any type of credit card data through this means.
8.2.4. The website comics.kuricomics.com or kuricomics.com has no obligation to control the content provided by the customer through the customer service. There is no privacy regarding conversations generated through this channel. The website comics.kuricomics.com or kuricomics.com reserves the right to make the content of the e-mails available, without prior notice to the customer, at its sole discretion, if there is a court order to do so.
8.2.5. Failure to comply with the above rules allows comics.kuricomics.com or kuricomics.com, at any time and unilaterally, to cancel the customer's registration, without the need for prior notice.
9. CUSTOMER'S RESPONSIBILITY
9.1. The customer assumes all the burdens and responsibilities arising from the acts he performs on this website, also for the acts that third parties perform on his behalf, through the use of his login and password.
9.2. The customer is solely responsible for the information he or she provides or discloses on this website, including the acts performed through it.
9.3. The customer undertakes to indemnify comics.kuricomics.com or kuricomics.com for any damages and losses caused to him as a result of his actions or omissions that violate the provisions contained in the current legislation or in the Terms and Conditions of Use of the website .
10. EXCLUSION OF WARRANTIES AND LIABILITY
10.1. As a result of operational issues and service outsourcing, the site is subject to possible interruption problems, technical failure and temporary unavailability. When reasonably possible, comics.kuricomics.com or kuricomics.com will notify their customers of any interruptions in the operation of the website in advance.
10.2. comics.kuricomics.com or kuricomics.com disclaims any responsibility for damages of any nature that may result from the lack of availability or continuity of operation of the website.
10.3. The website comics.kuricomics.com or kuricomics.com does not have any control over the portals to which it points, therefore, it will not be responsible for the contents, practices and services offered in them. The presence of links to other sites does not imply any relationship of partnership, supervision, complicity or solidarity with those sites and their contents. comics.kuricomics.com or kuricomics.com is not responsible for the content and privacy policies/practices of the portals that link to this one.
10.4. comics.kuricomics.com or kuricomics.com is not responsible for any damage or loss caused by sending unwanted information or Spams (electronic messages with advertising content) that have not been authorized by the website comics.kuricomics.com or kuricomics.com or that have not been fired from your database.
10.5. In case of systemic error that changes data or information regarding the products, including product prices, the customer will be notified via e-mail and/or telephone. In case of need to cancel the order, the operation will be canceled and the amounts eventually paid by the customer will be fully refunded.
10.6. In all promotions and/or partnerships, the discounts contained on our website will not be cumulative, that is, in the face of two or more promotions and/or discounts, it will be necessary to choose the one that best suits you, exempting comics.kuricomics.com or kuricomics.com of any responsibility in this regard.
10.7. comics.kuricomics.com or kuricomics.com is not responsible for any personal products erroneously returned with products purchased through the site. When requesting the return of the product, check if there is any personal item that was used in the test, to prevent it from being sent together with the item to be returned to the Distribution Center or to one of the partner stores. Kuricomics or the partner store will not be responsible for any type of reimbursement to the customer or return of the item to the original address.
10.8. We emphasize that comics.kuricomics.com or kuricomics.com is not responsible for any credit disapproval at the time of purchase, as these are procedures of the respective Credit Card Administrator used by the customer at the time of purchase. We also inform you that the site is not aware of the reason for credit disapproval and/or other reasons for any disapproval. If your purchase is disapproved for these reasons, please contact the administrator of the card used at the time of purchase.
10.9. Likewise, comics.kuricomics.com or kuricomics.com is not responsible for any damage, loss or loss to the customer's equipment caused by system, server or connection failures resulting from third-party conduct, including software actions malicious viruses, Trojans, etc., which may in any way damage the customer's equipment or connection as a result of accessing, using or browsing the site, as well as the transfer of data, files, images, text, audio or videos contained in it.
11. COMMERCIAL CONDITIONS - PURCHASE PROCESS
11.1. They may only use and purchase products advertised on the comics.kuricomics.com or kuricomics.com website, individuals or legal entities capable and in full exercise of their rights and obligations, in accordance with Brazilian law and other applicable international regulations.
11.2. All prices and conditions of comics.kuricomics.com or kuricomics.com are valid only for purchases made on the website and do not apply to our physical stores, as well as prices and conditions of physical stores, are not valid for the comics site. kuricomics.com or kuricomics.com.
11.3. Once the product is chosen, the customer will be taken to a new page with its characteristics, images and technical data, in addition to complete information on price, payment terms, keywords (tags), customer opinions and ratings.
11.4. Products object of partner stores will be indicated on the product page. The partner store is solely and exclusively responsible for the product sales and delivery information. 11.5. When selecting the option to purchase the product, the customer will be sent to a registration and authentication environment. If the customer already has a registration, it will only be enough to authenticate himself to have direct access to the exclusive area, where he will inform the data for closing the purchase and delivery.
11.6. After accessing the secure area, the customer must inform the data for closing the purchase and delivery, and must select one of the registered addresses or, if the shipping location is different from those already provided, enter the zip code of the new place of delivery of the order, as well as opting or not for scheduled delivery so that the shipping amount is automatically calculated and added to your purchase.
11.7. If the customer has received a discount coupon or exchange voucher, he must correctly enter the coupon number and click on the “Calculate” button, so that the discount on the value of his purchase is automatically calculated. We emphasize that the exchange voucher cannot be transferred or used by third parties.
11.8. After validating the data and checking availability in stock, the customer will receive confirmation that the purchase was successful, as well as a Purchase Code that must be used to track the order.
11.9. Finally, the customer will receive a message from the website comics.kuricomics.com or kuricomics.com with the purchase details, in the email account provided in the registration.
12. MEANS OF PAYMENT
12.1. Currently, our customers can choose to pay by Credit Card - Elo, Hipercard, Mastercard, Credicard, Dinners Club and American Express, as well as Mercado Pago, Paypal, PagSeguro, Deposit in account and Boleto.
12.2. If the customer opts for a credit card, he or she can pay in installments for their purchases with or without interest, according to the product offered, the order conditions and the type of card.
12.3. The website comics.kuricomics.com or kuricomics.com reserves the right not to work with credit cards issued abroad.
12.4. If the customer chooses a credit card, the transaction may take up to 72 working hours for the analysis to be completed (which may occur earlier).
13. DELIVERY OF PRODUCTS
13.1. We ship products purchased from the comics.kuricomics.com or kuricomics.com website every Friday.
13.2. In case of delivery failure (absent customer, refusal, incorrect address), we will communicate with the customer exclusively by email. Only for the “absent recipient” occurrence, up to 3 delivery attempts will be made within a period of up to 2 working days, and the third attempt will only be made after successful previous telephone contact. For other occurrences, the order will be automatically returned to the distribution center and an exchange voucher will be generated and released in the customer's record.
13.2.3. The delivery time for the products will vary according to the region of delivery, the method of payment and the product purchased. The delivery forecast will be given at the end of the purchase process.
13.2.4. The freight cost for delivery of products varies, depending on the region chosen for delivery, the weight and volume of the products. The freight calculation will be done automatically at the closing of the purchase, and the customer will have access to the value before its finalization.
13.2.5. If we do not have a return on the delivery failure report or there have been three delivery attempts, the merchandise will return to our Distribution Center or partner store.
13.2.6. It will not be possible to change the delivery address after processing the order and releasing the product at our Distribution Center or partner store.
13.2.7. All products purchased will be delivered in personalized and sealed boxes and/or envelopes in accordance with the store responsible for delivery (Kuricomics or Partner Store).
13.2.8 We do not deliver by mailbox.
14. EXCHANGE OF PRODUCTS
14.1. The customer who has purchased a product sold by Kuricomics will have the right to exchange it for the following reasons:
• Product delivered in disagreement;
14.2.1. Defect: We suggest that the communication about the defect occurs within 7 calendar days of receipt. The exchange period is up to 30 calendar days from the delivery date.
14.2.3. Product delivered in Disagreement or Damaged Packaging: The communication must take place immediately upon receipt of the product. If you have noticed after receipt, we will wait for your contact within 72 working hours, but if you do not notify us in time, we will not be responsible for any damage or irregularity in the product that may have been caused before receipt. So, as soon as you identify the disagreement or something damaged, contact us through our email: email@example.com .
14.3. The procedures:
14.3.1. To exchange, contact via email: firstname.lastname@example.org and make your request, respecting the rules for exchanging the products.
188.8.131.52. It is necessary to send a photo by attachment, for proof of Defect or product delivered in disagreement.
184.108.40.206.1. Once the email with the photos is sent, an analysis of the conditions of the product will be carried out, which has a deadline for completion within 7 (seven) calendar days.
14.4. Exchange Options
14.4.1. Of the products sold and delivered by Kuricomics:
220.127.116.11. Defect: after approval of the analysis aimed at finding a defect, in the impossibility of replacing the product, at the customer's discretion, he may choose to provide a cash exchange for use in our e-commerce channels for the purchase of a new item or the refund of the amount paid for the product in accordance with the method of payment at the time of purchase, with a refund on the credit card invoice and a refund in a checking account for a bank slip.
18.104.22.168. Product delivered in disagreement: after approval of the analysis of the product conditions and the divergence, the customer will have the product sent back. In case of lack of stock, you can choose a similar product (provided that it is sold and delivered by Kuricomics and matches the similarity characteristics of the product delivered in disagreement), by providing an exchange voucher for use in our trade channels electronic for the purchase of a new item or refund of the amount paid for the product according to the method of payment at the time of purchase, with a refund on the credit card invoice and reimbursement in a current account for a bank slip.
22.214.171.124. The exchange voucher mentioned as an exchange option in the previous items is valid for one year from the date of its generation and can be used for purchases of any category on our website, application or telesales, and is not accepted in our physical stores. It will be made available on registration within 7 calendar days after receipt of the product in our stock and approval of the product analysis.
15. CANCELLATION OF PURCHASE THROUGH THE Kuricomics SITE
15.1. Cancellation of the purchase on the initiative of the website comics.kuricomics.com or kuricomics.com will be automatic in the following situations:
• Do not pay
• Inconsistency of data filled in the application
• Impossibility of delivery of the purchased product, due to the inexistence of the delivery address as indicated by the purchaser or its inaccessibility.
• Systemic error
15.2. If the delivery was not made for one of the reasons above, the product(s) will be returned to the Distribution Center or to the partner store and the operation will be canceled, generating a return on the part of the website eur-lex.europa.eu eur-lex.europa.eu thumb up thumb down values corresponding to the prices of the products, excluding freight costs, except in the case of systemic error.
15.3. If there is a lack of merchandise purchased by the customer on the website, due to a failure in the integrated inventory system with the sales system, the amount paid by the customer will be refunded, through the credit card used in the purchase or credit in checking account, in case of payment through bank slip. The customer will be notified of the event and, if in their interest, instead of returning the value, an exchange can be made for a product of the same value, or higher in the case of a supplement to the payment.
15.4. If there are systemic errors that change data, errors in information regarding the product or even regarding the prices informed on the website, the customer will be notified via e-mail and/or telephone. If the delivery was not made for this reason, the product(s) will be returned to the Distribution Center or to the partner store and the operation will be canceled, generating a return by the site comics.kuricomics.com or kuricomics.com of the values corresponding to the prices of the products.
16. MODIFICATIONS TO THESE TERMS AND CONDITIONS
161. The Terms and Conditions of Use of the website are subject to constant improvement and improvement. Thus, the website comics.kuricomics.com or kuricomics.com reserves the right to unilaterally modify these Terms and Conditions of Use at any time.
16.2. When browsing the comics.kuricomics.com or kuricomics.com, the customer agrees to be guided by the Terms and Conditions of Use of the website that are in force on the date and, therefore, must check them in advance each time they visit it.
17.1. These Terms and Conditions of Use are valid and effective unless and until terminated by the customer or the website comics.kuricomics.com or kuricomics.com. The customer may terminate this agreement at any time, provided he discontinues any use of this website. THE comics.kuricomics.com or kuricomics.com may also terminate this Agreement at any time immediately and without prior notice, and accordingly deny you access to the website if you fail to comply with any term or provision of this Agreement.
18. GENERAL PROVISIONS
18.1. Tolerance of any non-compliance with any of the clauses and conditions of this instrument will not constitute a novation of the obligations stipulated herein, nor will it prevent or inhibit their enforceability at any time.
18.2. The customer expressly authorizes the website comics.kuricomics.com or kuricomics.com to communicate with him through all available communication channels, including electronic mail (e-mail), cell phone, SMS, among others. client is the website comics.kuricomics.com or kuricomics.com.
18.3. This site is based on the official Brasília timetable.
19. APPLICABLE LAW AND JURISDICTION
19.1. The Terms and Conditions of Use described herein are governed by the laws of the Federative Republic of Brazil. Its text must be interpreted in the Portuguese language and the website's clients submit to the Forum of the Judicial District of the Capital of the State of São Paulo.
19.2. The Terms and Conditions of Use of the website comics.kuricomics.com or kuricomics.com, apply to all customers, Internet users, customers etc. who use our site comics.kuricomics.com or kuricomics.com.
20.1. If you have any questions regarding this document, please get in touch.